Introduction
Before you build quoting templates in SignTracker, you need clear pricing rules.
This workbook helps you define how your shop calculates prices, applies markups, handles labor, and presents quotes to customers.
When this playbook is complete, quoting becomes:
- Faster
- More consistent
- Easier to train
- More profitable
This is not about clicking buttons.
This is about deciding how your shop prices work.
Section 1
How Quoting Works (The Cookbook Method)
Think about how a restaurant sets prices.
If someone asks, “How much is a cheeseburger?” they don’t guess.
They look at their recipe.
They know:
- What ingredients are used
- How long it takes to prepare
- What each part costs
By building recipes and organizing them into a cookbook, restaurants decide:
- What goes on the menu
- What to charge for each dish
Your shop works the same way.
In SignTracker:
- Materials are your ingredients
- Labor is your cooking steps
- A Quote Worksheet is one recipe
- Quoting Templates are your cookbook
- A Contract is the menu you hand the customer
- The Invoice is the bill at the end of the meal
Restaurants don’t guess prices.
They build recipes first.
That’s what you are about to do.
Section 2
Before You Build Templates: Decide Your Pricing Rules
Before writing recipes, you must decide how your kitchen runs.
Copy the pricing survey below into a Google doc or Word doc and complete the survey to define your shop’s pricing standards.
Internal Pricing Survey
1. Materials Strategy (Your Ingredients)
Material pricing method:
☐ Retail price (what we charge customers)
☐ Cost + markup
Default material markup (if used): ________ %
Markup structure:
☐ Same markup for all materials
☐ Different markups by material type
How will material waste be handled?
☐ Built into pricing
☐ Waste percentage added
☐ Separate waste fee
Waste % or fee: ___________________________
How are outsourced/vendor materials handled?
☐ Marked up
☐ Passed through at cost
☐ Other: ___________________________
2. Labor Strategy (Your Cooking Steps)
Standard shop labor rate: $________ / hour
Does this rate include overhead?
☐ Yes
☐ No
Labor rate structure:
☐ Same rate for all labor
☐ Different labor rates
Design rate: $________ / hour
Production rate: $________ / hour
Installation rate: $________ / hour
Labor pricing method:
☐ Retail labor rate
☐ Labor cost + markup
Labor markup (if used): ________ %
Will labor be shown separately on quotes?
☐ Yes
☐ No (included in finished product price)
3. Printing & Machine Strategy
How is printing charged?
☐ Included in material price
☐ Charged separately
If separate, method:
☐ Square foot
☐ Linear foot
☐ Run charge (estimated machine time)
☐ Other: ___________________________
Printing rate/details: _______________________
Is machine time charged separately?
☐ Yes
☐ No
Machine rate (if used): $________ / hour
How is double-sided printing handled?
☐ Separate line item
☐ Additional print charge
☐ Separate template
4. Add-ons & Extra Fees
Common add-ons (hemming, grommets, laminate, etc.) are:
☐ Included in base price
☐ Separate line items
How are rush charges handled?
☐ Flat fee
☐ Percentage of job
Amount: ___________________________
Credit card surcharge (if any): __________ %
Delivery / freight method:
☐ Flat rate
☐ Mileage-based
☐ Actual cost + markup
Details: ___________________________
Other fees used: ___________________________
5. Minimums & Discounts
Minimum job charge: $________
Minimum line item charge: $________
Setup fee (if any): $________
Do you offer volume discounts?
☐ Yes
☐ No
Details: ___________________________
Do you offer loyalty or special discounts?
☐ Yes
☐ No
Details: ___________________________
6. Installation, Permits & Site Visits
Is installation charged separately?
☐ Yes
☐ No
Installation rate/fee: _______________________
Permit fee charged separately?
☐ Yes
☐ No
Permit fee: $________
Site visit / survey fee?
☐ Yes
☐ No
Site visit fee: $________
7. What the Customer Sees
On the contract, customers will see:
☐ Simple descriptions
☐ Detailed breakdown
On invoices, customers will see:
☐ Simple line items
☐ Detailed line items
Notes on customer-facing descriptions:
Section 3
Your Official Pricing Standards
Once completed, this document becomes your shop’s quoting standard.
These decisions will guide:
- Materials setup
- Labor rate setup
- Quoting template structure
- Worksheet creation
- Contracts
- Invoices
When your standards are clear, quoting becomes consistent.
When quoting is consistent, margins improve.
When margins improve, growth becomes predictable.
Section 4
What Happens Next
Once this playbook is complete, you are ready to:
- Set up Materials
- Set up Labor Rates
- Build Quoting Templates
- Create Quote Worksheets
- Generate Contracts
- Create Invoices
You’ve built your cookbook.
Now you can start writing recipes.
Section 5
Turn This Into Your Pricing Reference Document
Once you have completed this playbook, your next step is to turn your answers into a clear internal pricing reference.
This document becomes:
- Your pricing standard for managers
- Your training tool for sales reps
- Your consistency guide for quoting
- Your protection against margin drift
You can create this document manually — or use the prompt below to generate a clean internal pricing reference summary.
Prompt: Generate Compact One-Page Pricing Reference
I have completed a quoting strategy worksheet for my sign shop.
Please convert the information below into a compact, one-page Internal Pricing Reference Table.
Requirements:
- Use a single table only.
- Use exactly three columns:
- Section
- Standard
- Notes / Rates
- Keep the table narrow and compact so it fits cleanly in Google Docs.
- Remove all checkbox language.
- Convert decisions into firm policy statements.
- Do not add assumptions, example pricing, or filler language.
- Do not add extra commentary outside the table.
- Keep wording short and operational.
- Group rows logically under these sections:
- Materials
- Labor
- Printing
- Add-ons
- Installation
- Permitting
- Fees & Minimums
- Discounts
- Customer Display
The output should be clean, scannable, and usable as an internal pricing cheat sheet.
Here are our pricing decisions:
[Paste completed worksheet answers here]
One-Page Pricing Reference (Compact Table)
| Section | Standard | Notes / Rates |
| Materials | Pricing Method | Cost + Markup |
| Materials | Default Markup | 65% (standard materials) |
| Materials | Specialty Markup | 50% (premium substrates) |
| Materials | Pass-Through Markup | 30% (customer-specified items) |
| Materials | Waste Allowance | 10% standard / 15% large format / 5% small vinyl |
| Labor | Production Rate | $95/hr (includes overhead) |
| Labor | Design Rate | $85/hr |
| Labor | Installation Rate | $125/hr |
| Labor | Labor Display | Hidden from customer by default |
| Printing | Printing Method | Charged separately (not included in substrate) |
| Printing | Standard Print Rate | $6.00/sq ft |
| Printing | UV Print Rate | $8.00/sq ft |
| Printing | Lamination Rate | $2.50/sq ft |
| Printing | Minimum Print Charge | $45 per run |
| Printing | Double-Sided Printing | Charged per side |
| Add-ons | Banner Finishing | Hemming $1.50/lf / Grommets $1.00 ea / Wind slits $12 flat / Pole pockets $2.50/lf |
| Installation | Installation Minimum | $250 per visit |
| Installation | Site Visit Fee | $150 |
| Installation | Field Measurement Fee | $250 |
| Permitting | Permit Filing Fee | $250 |
| Permitting | Permit Cost | Pass-through at cost |
| Fees & Minimums | Minimum Job Charge | $150 |
| Fees & Minimums | Minimum Line Item | $75 |
| Fees & Minimums | Print Setup Fee | $25 |
| Fees & Minimums | Router Setup Fee | $75 |
| Fees & Minimums | Rush Charge | 15% (minimum $100) |
| Fees & Minimums | Credit Card Surcharge | 3% (if allowed) |
| Discounts | Loyalty Discount | 5% |
| Discounts | Non-Profit Discount | 10% (manager approval) |
| Discounts | Volume Discounts | Tiered pricing (varies by quantity) |
| Customer Display | Contract Detail Level | Simple descriptions (no internal breakdown) |
| Customer Display | Invoice Detail Level | Simple line items |
| Customer Display | Template Naming Standard | Product – Material – Style |
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