Troubleshooting QuickBooks Desktop Web Connector Installation Errors

If you encounter the error:

"The wizard was interrupted before QBWebConnector could be completely installed. Your system has not been modified. To install this program at a later time, please run the installation again."

Follow these steps to resolve the issue:

Step 1: Extract the Downloaded Folder

• The QuickBooks Web Connector comes in a zip file.
• Right-click the downloaded folder and select "Extract All" before running the installer.

Step 2: Run the Installer as Administrator

• Inside the extracted folder, right-click the installer file.
• Select "Run as Administrator" to ensure it installs with the necessary permissions.

Step 3: Check for Other Errors

If you received another error message before the installation failed, such as:
"You must close QuickBooks before installing the web connector."

Follow these steps to fully close QuickBooks:

1. Open QuickBooks and go to the Edit menu.
2. Select Preferences.
3. Click the General icon, then go to the My Preferences tab.
4. Uncheck the box that says "Keep QuickBooks running for quick startups."
5. Click Save, then quit QuickBooks completely.
6. Try installing the Web Connector again.

Need Additional Help?

If these steps don’t resolve the issue, reach out to SignTracker Support or check Intuit's QuickBooks Support for further troubleshooting.

Following these steps should allow you to successfully install the QuickBooks Web Connector and complete the integration with SignTracker.