Welcome to your Help Center!

Your Help Center is a self-service support hub designed to provide customers with easy access to guides, FAQs, and community discussions. It includes:

• A Knowledge Base where customers can find step-by-step instructions and troubleshooting articles.
• A Customer Portal (available on Guide Professional and Enterprise) where users can submit and track support requests.
• A Community Forum (if using Zendesk Gather) where customers can ask and answer questions.

How Customers Use the Help Center

✅ Search for Knowledge Base Articles – Customers can look up tasks, troubleshooting steps, or best practices.
✅ Engage with the Community – If enabled, users can ask fellow customers for advice and share insights.
✅ Submit a Support Request – If an answer isn't available, users can open a support ticket for further assistance.

User Profiles & Engagement

• On ZenDeck Guide, Professional, and Enterprise, each user has a Help Center profile where they can display contributions, comments, and activity.
• This feature helps build a stronger user community by allowing members to interact and support one another.

📌 For detailed setup instructions, see the Help Center Guide for End Users (Insert link here).

Your Help Center is fully customizable—edit or remove placeholder content to tailor it to your business needs.